Delivery Terms

We delivers your orders to anywhere in the world, excluding P.O. Box addresses and APO/FPO addresses.

Please allow up to 12 working days for personalized items and minimum 3 weeks for customized design items to be ready before they are shipped.

Processing Times

Orders take 3 business days to process after placing the order before shipping out. We do not ship out on weekends.

Item Tracking

When your items are shipped out, you should receive an automatic notification from the system via email providing you with a tracking number.

If you haven’t received one or if the tracking number doesn’t work, no worries. Contact us and we’ll solve it!

If you need more detailed information, please drop us an email at [email protected] and we’ll help you out!

Shipping cost borne by buyer / customer and will differ based on weights and shipping address.

Please confirm the delivery address and do contact us immediately if there are any   changes for shipping.  No changes are allowed once the item(s) is/are shipped out.

Import Taxes & Duties

Borne by the buyer/customer

Unexpected Delays

In some instances the delivery may take longer than the standard shipping times stated above. External factors might cause shipping delays such as international customs processing and holidays that we cannot control. Please contact us if your package is taking too long to arrive and we will work with you to resolve any situation