We listen to your story.

Thereafter, we research and create a design brief with the concept, function, sustainability and quality for the customized gift.

We will then work on the ideas to develop the finest  design with every intricate    detail  keeping your budget in mind for cost effectiveness.

Every ARCH piece and collectible we deliver represents our passion to create an unique and meaningful gift for every occasion. We personalize the gift with an engraved message to mark the occasion. We design for you.

Ordering for Customized items:

Step 1: Email a high resolution image of the design you would like us to customize to

Step 2: You will receive our email with quotation and visual of your requested customized design within 1-3 working days.

Step 3: Send us an email confirmation upon payment is made. Order will be finalized upon design sign-off. *


* Finalized orders are non-refundable; responsibility of any mistakes in the design provided by customer will be borne solely by customer upon design sign-off

We will not accede to any change requests to the order once production is in progress.

We regret to inform that upon confirmation of design details and delivery of design proof,  your order will be non-refundable , no cancellations will be allowed.